Ascensia Diabetes Care Credit & Collections Specialist in Parsippany, New Jersey
Ascensia Diabetes Care is a global specialist diabetes care company, dedicated to helping people living with diabetes. Our mission is to empower people living with diabetes through innovative solutions that simplify and improve their lives. We use our innovation and specialist expertise in diabetes to develop high quality solutions and tools that make a positive, daily difference for people with diabetes.
MAJOR TASKS AND RESPONSIBILITIES OF POSITION:
• Incumbent will be responsible for their assigned portfolio’s overall performance, acting with a sense of urgency, demonstrating the ability to prioritize assignments, and having an understanding of policy & procedures.• Gathers and analyzes credit information and other data to establish credit limits for assigned customers. This includes obtaining credit applications, customer financial statements, credit agency report(s), trade & bank references, and other information as needed while maintaining gathered data in on-line credit files with comments to support assigned credit limits within designated responsibilities.• Timely process all orders pending credit review by promptly handling or resolving issues and escalating to the manager when necessary.• Performs prompt collections of past due invoices including proactive measures to improve timely payments. Assures each customer in their portfolio has regular collections activities, follow-up, and comments.• Tactfully negotiates acceptable payment performance for their portfolio when needed based upon Ascensia’s financial and marketing objectives with supervisor’s guidance.• Recommend to manager accounts that are potentially uncollectible for possible placement with an outside agency.• Reconcile and resolve customer dispute/residual cases in an accurate and timely manner within scope of defined local credit policy or management.• Interact with and guide the Shared Service Organization on how to apply cash receipts, perform offsets, and escalate other value adjustments on customers in their portfolio.QUALIFICATIONS:• Prior credit and/or collections experience• Associate’s degree in a business related field recommended• Bachelor’s degree in a business related field preferred• NACM certification such as CBA, CBF, or CCE a plus• General knowledge of business terminology and accounting processes• Demonstrated attention to detail• Excellent written and oral communication skills• Effective communication and cooperation with peers, supervisors, and customers• Flexibility and familiarity with confrontational strategies• Working knowledge of PC’s and Microsoft software• SAP experience ideal• Problem solving, analyzing situations, character evaluating, and persuasiveness skills needed to accomplish desired results with external and internal customers• Self-motivated and seeks additional responsibility
Ascensia offers a wide variety of competitive compensation and benefits programs. If you meet the requirements of this unique opportunity, and are driven by innovation and the desire to improve the lives of our patients, we encourage you to apply now. Job postings will remain open for a minimum of five business days and are subject to immediate closure thereafter without additional notice.
TO ALL RECRUITMENT AGENCIES:
Ascensia does not accept unsolicited third party resumes.
Ascensia is an Equal Opportunity Employer including Disability/Protected Veterans (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm) .
If you are interested in applying for employment with Ascensia and need special assistance or an accommodation to use our website, please contact us at ApplicantAccommodations@ascensia.com